Full-Time Treatment Plan Coordinator Flint, MI $23.00/hour - $26.00/hour   Lead with big impact! Put your skills to work and open the door to a career that inspires you!   Why work for My Community Dental Centers? As the largest dental non-profit organization in Michigan, as a team, we are enhancing community health by offering access to quality dental care for all. To hear more from our CEO, Dr. Deborah Brown, Click Here.   Everything we do begins with the people within our organization. We believe in hiring talented, passionate people and providing competitive packages, along with learning and advancement opportunities that are all designed to make work/life balance accessible. Pursue your dreams while you lead and grow in your role as an Office Manager and beyond.   Earn More with Industry Leading Benefits When paired with our competitive compensation, our industry-leading benefits are here to support you in your professional and personal journey. We offer:     - Health, Dental and Vision Insurance for you and your family - Life Insurance, Short & Long-Term Disability - 403(B) with Company Matchup to 5% - Wellness Program & Gym Membership Benefits Enjoy Your Personal Time - No Nights, Weekends, or On-Call Hours - Generous Paid Time Off    - Holidays   The Career & Support You Deserve  Get the best of both worlds! Develop your skills as a leader, all while making an enormous impact in patients’ lives.    - Onboarding & Training: We offer a comprehensive onboarding and training process that starts on your first day with us.  - Mentorship & Development: Your career goals are closer than ever! Get one-on-one mentorship with our experienced operations team leaders to accelerate your career.   - Room to Grow: When it is time for the next step in your professional journey, we are ready to help you reach your next destination with career path options that suit your professional and personal goals.  - Tuition Assistance: With education assistance, continue on your journey of learning and furthering your professional development. - Network of Practice Support:From technical support, marketing and billing, you have team of experts to support you so you can concentrate on leading your dental team and providing the best care.   You May Be a Good Fit for The Position If You…   - Have exceptional communication skills, and a friendly personality - Thrive on providing outstanding service and care - Are mission-driven and are eager to care for underserved communities - Can work with interruptions and effectively manage multiple priorities  If this all appeals to you, we encourage you to apply today! Don't see the location you are looking for? Sign up here to keep track of similar opportunities! We are growing and always looking for passionate mission-minded people to join our team!   Having trouble clicking through the links provided above? Access to external links are blocked when viewing opportunities on job boards and talent websites. Don’t worry! Simply copy and paste the URLs below for direct access to the links referred to above.   - To hear more from our CEO, Dr. Deborah Brown, https://youtu.be/t8wuvt-ePe0 - Keep track of similar opportunities, https://bit.ly/3v4KY1q   Position Summary The Treatment Plan Coordinator’s main job responsibility is to clearly explain treatment options and related costs. As a secondary responsibility, the Treatment Plan Coordinator will support a function of the Patient Experience Team. The Treatment Plan Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.   The Treatment Plan Coordinator may also be responsible for some internal accounting duties that support the practice’s goals for profitability. They must be able to communicate well. The number one responsibility of all employees is patient care and meeting patient needs. Supporting the Patient Experience Team, the ideal candidate is someone who understands and can deliver excellent customer service over the phone and operate efficiently while maintaining excellent communication and accuracy. Main tasks will be performed with use of dental software, online websites, and communication with patients and other team members. Additional responsibilities may be required, as needed.

Full-Time Treatment Plan Coordinator Ionia, MI $23.00/hour - $26.00/hour   Lead with big impact! Put your skills to work and open the door to a career that inspires you!   Why work for My Community Dental Centers? As the largest dental non-profit organization in Michigan, as a team, we are enhancing community health by offering access to quality dental care for all. To hear more from our CEO, Dr. Deborah Brown, Click Here.   Everything we do begins with the people within our organization. We believe in hiring talented, passionate people and providing competitive packages, along with learning and advancement opportunities that are all designed to make work/life balance accessible. Pursue your dreams while you lead and grow in your role as an Office Manager and beyond.   Earn More with Industry Leading Benefits When paired with our competitive compensation, our industry-leading benefits are here to support you in your professional and personal journey. We offer:     - Health, Dental and Vision Insurance for you and your family - Life Insurance, Short & Long-Term Disability - 403(B) with Company Matchup to 5% - Wellness Program & Gym Membership Benefits Enjoy Your Personal Time - No Nights, Weekends, or On-Call Hours - Generous Paid Time Off    - Holidays   The Career & Support You Deserve  Get the best of both worlds! Develop your skills as a leader, all while making an enormous impact in patients’ lives.    - Onboarding & Training: We offer a comprehensive onboarding and training process that starts on your first day with us.  - Mentorship & Development: Your career goals are closer than ever! Get one-on-one mentorship with our experienced operations team leaders to accelerate your career.   - Room to Grow: When it is time for the next step in your professional journey, we are ready to help you reach your next destination with career path options that suit your professional and personal goals.  - Tuition Assistance: With education assistance, continue on your journey of learning and furthering your professional development. - Network of Practice Support:From technical support, marketing and billing, you have team of experts to support you so you can concentrate on leading your dental team and providing the best care.   You May Be a Good Fit for The Position If You…   - Have exceptional communication skills, and a friendly personality - Thrive on providing outstanding service and care - Are mission-driven and are eager to care for underserved communities - Can work with interruptions and effectively manage multiple priorities  If this all appeals to you, we encourage you to apply today! Don't see the location you are looking for? Sign up here to keep track of similar opportunities! We are growing and always looking for passionate mission-minded people to join our team!   Having trouble clicking through the links provided above? Access to external links are blocked when viewing opportunities on job boards and talent websites. Don’t worry! Simply copy and paste the URLs below for direct access to the links referred to above.   - To hear more from our CEO, Dr. Deborah Brown, https://youtu.be/t8wuvt-ePe0 - Keep track of similar opportunities, https://bit.ly/3v4KY1q   Position Summary The Treatment Plan Coordinator’s main job responsibility is to clearly explain treatment options and related costs. As a secondary responsibility, the Treatment Plan Coordinator will support a function of the Patient Experience Team. The Treatment Plan Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.   The Treatment Plan Coordinator may also be responsible for some internal accounting duties that support the practice’s goals for profitability. They must be able to communicate well. The number one responsibility of all employees is patient care and meeting patient needs. Supporting the Patient Experience Team, the ideal candidate is someone who understands and can deliver excellent customer service over the phone and operate efficiently while maintaining excellent communication and accuracy. Main tasks will be performed with use of dental software, online websites, and communication with patients and other team members. Additional responsibilities may be required, as needed.    

Patient Services Representative Full-Time Wage Range $18-$20 Cedar Springs, MI   Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”   Knowledge, Skills, Abilities • Strong interpersonal and oral-communication skills. • Have a desire to learn and grow professionally. • Ability to work with interruptions and to manage multiple priorities. • Ability to meet deadlines. • Ability to work unsupervised. • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. • Ability to always maintain a professional demeanor. • Strong problem solving and presentation skills. • Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.

Patient Services Representative Full-Time Hillsdale, MI Wage Range $18-$20   Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”   Knowledge, Skills, Abilities • Strong interpersonal and oral-communication skills. • Have a desire to learn and grow professionally. • Ability to work with interruptions and to manage multiple priorities. • Ability to meet deadlines. • Ability to work unsupervised. • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. • Ability to always maintain a professional demeanor. • Strong problem solving and presentation skills. • Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.

Patient Services Representative Full-Time Saginaw Wage Range $18-$20   Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”   Knowledge, Skills, Abilities • Strong interpersonal and oral-communication skills. • Have a desire to learn and grow professionally. • Ability to work with interruptions and to manage multiple priorities. • Ability to meet deadlines. • Ability to work unsupervised. • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. • Ability to always maintain a professional demeanor. • Strong problem solving and presentation skills. • Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.

Full-Time Patient Experience Representative Petoskey, MI $16.00/hour   Lead with big impact! Put your skills to work and open the door to a career that inspires you!   Why work for My Community Dental Centers? As the largest dental non-profit organization in Michigan, as a team, we are enhancing community health by offering access to quality dental care for all. To hear more from our CEO, Dr. Deborah Brown, Click Here.   Everything we do begins with the people within our organization. We believe in hiring talented, passionate people and providing competitive packages, along with learning and advancement opportunities that are all designed to make work/life balance accessible. Pursue your dreams while you lead and grow in your role as an Office Manager and beyond.   Earn More with Industry Leading Benefits When paired with our competitive compensation, our industry-leading benefits are here to support you in your professional and personal journey. We offer:     - Health, Dental and Vision Insurance for you and your family - Life Insurance, Short & Long-Term Disability - 403(B) with Company Matchup to 5% - Wellness Program & Gym Membership Benefits Enjoy Your Personal Time - No Nights, Weekends, or On-Call Hours - Generous Paid Time Off    - Holidays   The Career & Support You Deserve  Get the best of both worlds! Develop your skills as a leader, all while making an enormous impact in patients’ lives.    - Onboarding & Training: We offer a comprehensive onboarding and training process that starts on your first day with us.  - Mentorship & Development: Your career goals are closer than ever! Get one-on-one mentorship with our experienced operations team leaders to accelerate your career.   - Room to Grow: When it is time for the next step in your professional journey, we are ready to help you reach your next destination with career path options that suit your professional and personal goals.  - Tuition Assistance: With education assistance, continue on your journey of learning and furthering your professional development. - Network of Practice Support:From technical support, marketing and billing, you have team of experts to support you so you can concentrate on leading your dental team and providing the best care.   You May Be a Good Fit for The Position If You…   - Have exceptional communication skills, and a friendly personality - Thrive on providing outstanding service and care - Are mission-driven and are eager to care for underserved communities - Can work with interruptions and effectively manage multiple priorities  If this all appeals to you, we encourage you to apply today! Don't see the location you are looking for? Sign up here to keep track of similar opportunities! We are growing and always looking for passionate mission-minded people to join our team!   Having trouble clicking through the links provided above? Access to external links are blocked when viewing opportunities on job boards and talent websites. Don’t worry! Simply copy and paste the URLs below for direct access to the links referred to above.   - To hear more from our CEO, Dr. Deborah Brown, https://youtu.be/t8wuvt-ePe0 - Keep track of similar opportunities, https://bit.ly/3v4KY1q At My Community Dental Centers, the ideal candidate for a Patient Experience Representative (PER) role is someone who understands and can deliver excellent Customer Service over the phone.   The Patient Experience Representative is a patient-focused role that operates in a call center environment. At My Community Dental Centers, we want people to feel welcomed and proud to become patients. We are committed to the growth of our employees in coaching and developing them to succeed and provide the best care possible.   Someone in this role must be able to operate efficiently while maintaining excellent communication and accuracy. Main tasks will be performed with use of dental software, online websites, and communication with patients and other team members. Additionally, the PER will provide timely support to all MCDC dental clinics, working to meet the needs of MCDC and patients. An individual in this role must exercise independent judgement and discretion in completing new patient registrations and assignments. The PER will work closely with all Front Desk and Office Manager team members for all MCDC dental offices.

Full-Time Office Manager West Region--Including Kentwood (Home Center), Cedar Springs, Walker, Grand Haven Wage Range $48,000-$53,000 Exempt   Lead with big impact! Put your skills to work and open the door to a career that inspires you!   Why work for My Community Dental Centers? As the largest dental non-profit organization in Michigan, as a team, we are enhancing community health by offering access to quality dental care for all.    Everything we do begins with the people within our organization. We believe in hiring talented, passionate people and providing competitive packages, along with learning and advancement opportunities that are all designed to make work/life balance accessible. Pursue your dreams while you lead and grow in your role as an Office Manager and beyond.   Earn More with Industry Leading Benefits When paired with our competitive compensation, our industry-leading benefits are here to support you in your professional and personal journey. We offer:     - Health, Dental and Vision Insurance for you and your family - Life Insurance, Short & Long-Term Disability - 403(B) with Company Matchup to 5% - Wellness Program & Gym Membership Benefits - Monthly Incentive Opportunities Enjoy Your Personal Time - No Nights, Weekends, or On-Call Hours - Generous Paid Time Off    - Holidays   The Career & Support You Deserve  Get the best of both worlds! Develop your skills as a leader, all while making an enormous impact in patients’ lives.    - Onboarding & Training: We offer a comprehensive 10-week onboarding and training process that starts on your first day with us.  - Mentorship & Development: Your career goals are closer than ever! Get one-on-one mentorship with our experienced operations team leaders to accelerate your career.   - Room to Grow: When it is time for the next step in your professional journey, we are ready to help you reach your next destination with career path options that suit your professional and personal goals.  - Tuition Assistance: With education assistance, continue on your journey of learning and furthering your professional development. - Network of Practice Support:From technical support, marketing and billing, you have team of experts to support you so you can concentrate on leading your dental team and providing the best care.   You May Be a Good Fit for The Position If You…   - Have exceptional leadership and communication skills, and a friendly personality - Thrive on providing outstanding service and care - Are mission-driven and are eager to care for underserved communities - Can work with interruptions and effectively manage multiple priorities   We are also looking for the following:  - Management experience preferred - Dental or Medical experience is a plus    

Patient Services Representative Full-Time Kentwood, MI Wage Range $18-$20   Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”   Knowledge, Skills, Abilities • Strong interpersonal and oral-communication skills. • Have a desire to learn and grow professionally. • Ability to work with interruptions and to manage multiple priorities. • Ability to meet deadlines. • Ability to work unsupervised. • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. • Ability to always maintain a professional demeanor. • Strong problem solving and presentation skills. • Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.

Patient Services Representative Full-Time Big Rapids, MI Wage Range $18-$20   Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”   Knowledge, Skills, Abilities • Strong interpersonal and oral-communication skills. • Have a desire to learn and grow professionally. • Ability to work with interruptions and to manage multiple priorities. • Ability to meet deadlines. • Ability to work unsupervised. • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. • Ability to always maintain a professional demeanor. • Strong problem solving and presentation skills. • Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.

Patient Services Representative Full-Time Howell, MI Wage Range $18-$20   Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”   Knowledge, Skills, Abilities • Strong interpersonal and oral-communication skills. • Have a desire to learn and grow professionally. • Ability to work with interruptions and to manage multiple priorities. • Ability to meet deadlines. • Ability to work unsupervised. • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. • Ability to always maintain a professional demeanor. • Strong problem solving and presentation skills. • Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.