The Chief Operating Officer (COO) reports directly to the Chief Executive Officer and is responsible for managing operational aspects of the company and works in conjunction with the Chief Dental Officer (CDO) to ensure a high quality of patient care through efficient and effective use of resources. The COO is responsible for the overall strategic direction and oversight of clinical management, database systems development and patient communications as well as scheduling.
The function are to include market research, development, implementation and maintenance of strategic partnerships. The COO is the primary decision-maker for MCDC operational aspects including fostering a culture of continuous improvement in a patient centric environment, patient satisfaction, employee relations, strategic planning and daily tactical activities.
Typical Duties and Responsibilities
Knowledge, Skills, Abilities